Archive for July, 2010

15
Jul
10

Catching fraudsters on Facebook

We’ve all heard the one about the bloke who told his employer he was off work with a bad back only to be filmed skipping down the street that same day and posting a video up on youtube of him doing somersaults.

This little anecdote raises the question – what can an insurer do with that information? Some really interesting points being made at the latest Insurance Times Claims Clinic -

via Insurance Times – Insurance Times, UK general insurance news, brokers, insurers, claims, underwriting, reinsurance, insurance jobs – Fight the good fight.

A panel including the excellent Damian Ward, explained how obtaining this kind of evidence can obviously be a vital starting point to a defence, but the means of collection can present some genuine hurdles.

“Information on Facebook is classified as personal and can’t be obtained by illegitimate means,” says Mr Ward. Although this quote could use a bit more explanation, I’ll blame Insurance Times for not doing so. Nevertheless, the issue is fairly clear. The information can be used as pointers towards other disclosable evidence and this is where its greatest value lies.

15
Jul
10

Merit, rather than diversity, is what won the cup

No one, other than Joachim Loew’s stylist, gave Germany much of a chance before the World Cup. It was a young team containing few players anyone outside the demi-monde of  Munchengladbach, and Loew’s cardigan adviser, had ever heard of.

Once they’d starting banging in der goals and passing the ball to their own players – please note Signor Capello –  that changed abruptly. And much was made of the team’s diversity by media commentators, especially when compared to previous German sides.

Of course diversity has been an HR growth industry in recent years and is seen by many HRers and Guardianistas as a “good thing”.

In sport though success is  not about meeting quotas, it’s – most obviously in team sports – first and foremost about selecting the best players available for the job in hand, England excepted.

Thus it was noteworthy that the best team at the tournament, Spain, was the amongst the least diverse, setting aside regional differences. Some of the worst – think England and France – were amongst the most ethnically diverse teams in the 2010 World Cup, whereas another failure, Italy, wasn’t.

So a hard lesson from the playing field is that selection on merit is a necessary condition for success and that diversity is incidental to that.

14
Jul
10

So much for the Acas code

At the time of its introduction last April,there was much speculation about what the impact of the Acas disciplinary code would be. Well, more than a year on, I think we have the answer: not a lot.

Figures from the Tribunal Service earlier this month reveal a steep rise in the number of  claims brought against employers in England, Scotland and Wales.  In the 12 months to the end of March 2010, 236,100 claims were brought in the employment tribunals, a large rise from the 151,000 claims last year.

These included  57,400 claims of unfair dismissal compared to 52,700 in the previous year and 40,941 in the  12 months to the  end of March 2008. The new code was targeted at unfair dismissals and did not include redundancies.

This is hardly what was hoped for when The Acas Code of Practice on Disciplinary and Grievance Procedures was ushered in by the Employment Act in April 2009.

Where did it all go wrong?

What the figures indicate is that many in HR have ignored the new-ish procedures altogether and that they were never going to make much difference anyway.

My view is though that the old three stage process is so well-embedded, especially at larger employers with sizeable HR departments, that many employers and their HR directors have pretty much ignored the 2009 Acas code and kept to the old ways. It’s what they know.

As for the overall surge in claims this may indicate that many in HR are not handling redundancies, especially large scale ones as well as they should. Also, employees generally are more aware of their rights. Older workers, for example, are more aware of ageism as a ground for bringing a complaint before the tribunal.

And many in HR will not apply redundancy procedures as they should leaving their employers wide open to action on the grounds of unfair dismissal etc..

Employers are far too trusting in the skills and knowledge of their HR department and would be well-advised, when there are relatively widespread lay-offs, to get an employment lawyer to oversee matters. It may mean shelling out more shekels than they’d like in the short term but should save time and money in the longer term as employees would – hopefully – have been given fewer grounds to take action at tribunal.

Sad to say many in HR, in my experience, just can’t cut the mustard when it comes to handling redundancies and dismissals and often provide dismissed employees with all the grounds they need to take action at tribunal.

09
Jul
10

What’s happened to Lynne’s applicant anonymity big idea?

Equalities minister Lynne Featherstone  is no doubt happy with her new brief but I’m disappointed to see that one of her big pre-election ideas, that job applicants should be anonymous, has yet to be put forward.

Featherstone, who, in the 1960s, would have been one foxy chick, said in May last year that job applicants should be anonymous as it would reduce the risk that some would be discriminated against. Needless to say the hard-hearted HR community – now there’s a thought – dismissed the idea but I must say it had my backing, if only because of the law of unintended consequences.

I’d rather hoped that once Ms Featherstone gained a bit of power she would have once more raised this estimable  idea. Alas and alack – despite trilling about gay rights – nothing has passed her lips that I’m aware of about job applicant anonymity.

Perhaps she could take a leaf out of the late John Lennon’s book. Back in 1969, when the world was fab and I’m sure Lynne was too, Lennon and his missus Yoko One were trundling around proclaiming the world should “give peace a chance”, and coming out with various bizarre suggestions and stunts.

One such was John and Yoko’s “baggism” demonstration where they suggested everyone should wear a bag over their body so they wouldn’t be judged by their race or appearance.

Wouldn’t it be more than fab if La Featherstone re-ignited her anonymity idea and added to it John and Yoko’s bag suggestion?

08
Jul
10

Employment contracts – many can’t read them

Last month a survey by Which magazine claimed that 26% of workers failed to read their employment contracts  in any detail and 6% do not read them at all.

Put it another way: 94% of UK employees do read their employment contracts. Now I’d say that’s pretty good especially considering the UK’s illiteracy, or  functional illiteracy rates.

No less a person than former CBI director general and media business star Digby Jones claimed recently that 20% of the adult population is functionally illiterate and a third cannot add up two three-figure numbers.

He calls it “Britain’s dirty little secret”. And there was I thinking it was Ashley Cole.

Functional illiteracy – what’s that? Basically it’s not having the reading skills to cope with everyday life situations – an inability to read a bus timetable will be about par for most definitions.  Certainly the ability to read an employment contract and understand what it means will be beyond the ability of more than the 20% of UK adults whom Digby Jones says are functionally illiterate.

Reports claim that 100,000 youngsters leave school every year functionally illiterate.

So, it’s all very well Which banging on about this issue but the nettle that employers should grasp is how to make employment contracts short and simple and written in plain English.

This may be difficult in this time of complex employment law and rising litigation but surely it cannot be impossible. Employment contracts for those working in jobs most likely to be taken by functional illiterates – dolly birds reading TV auto cues springs to mind – should be no longer than one page. The main elements – pay, hours and holidays – should be bullet-pointed.

Instead we seem to be heading in the opposite direction with contracts becoming ever longer and more complex. I blame employment lawyers for this. Well why not? They make a killing out of such practice.

A case in point is that of my 16-year old son who labours heroically to deliver free newspapers to some of the worthy citizens of a nook of South West London.

This takes about three hours a week.  In order to do this he had to sign a 10-page contract which stipulated a myriad of terms and conditions. I’m proud to say he described it as “bollox” and continued on his merry way.

I say to employers of Britain: keep it simple.




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